NDIS Physiotherapy Melbourne: Your Complete Guide to Accessing Mobile Physio
If you're an NDIS participant in Melbourne looking for physiotherapy, you have more options than you might think - including having a qualified physio come directly to your home. This guide covers everything you need to know about NDIS physiotherapy in Melbourne: what's covered, how to access it, what to expect from sessions, and why mobile physio is often the best fit for NDIS participants.
Table of Contents
What Is NDIS Physiotherapy?
NDIS physiotherapy refers to physiotherapy services funded through a participant’s National Disability Insurance Scheme plan. As an NDIS registered provider, Khy Physio can deliver physiotherapy services that are billed directly against your NDIS plan – meaning no out-of-pocket costs for eligible participants.
Physiotherapy under the NDIS focuses on building and maintaining your functional capacity: improving strength, mobility, balance, and independence so you can participate in daily life more fully.
Is Physiotherapy Covered Under the NDIS?
Yes – physiotherapy is one of the most commonly funded allied health services in the NDIS. It typically falls under two support categories depending on your goals:
Capacity Building – Improved Daily Living
This is the most common funding pathway for physiotherapy. It covers assessment, treatment, and exercise programs designed to improve your functional capacity over time.
Core Supports – Assistance with Daily Life
In some cases, physiotherapy can be funded under Core Supports if it relates directly to completing daily activities.
Your NDIS plan and the goals outlined in it will determine which category applies. If you’re unsure, your Support Coordinator or Local Area Coordinator can help clarify this before your first appointment.
Who Can Access NDIS Physiotherapy in Melbourne?
NDIS physiotherapy in Melbourne is available to participants whose plans include funding for improved daily living or relevant core supports. Common conditions and diagnoses that physiotherapy supports under the NDIS include:
- Neurological conditions – stroke, Parkinson’s disease, multiple sclerosis, motor neuron disease, acquired brain injury
- Physical disabilities – cerebral palsy, spinal cord injury, limb differences
- Developmental conditions – autism spectrum disorder (where motor skills are affected)
- Musculoskeletal conditions – chronic pain, joint instability, muscle weakness
- Post-surgical needs – where surgery relates to a disability or funded condition
You don’t need to have a specific diagnosis listed above. If physiotherapy supports the goals in your NDIS plan, it can be funded.
Honestly, almost anyone leaving hospital after a significant event. But it’s especially valuable for:
- Seniors after a fall or fracture – rebuilding confidence and strength to reduce the risk of falling again
- Joint replacement patients – following post-surgical protocols for hip, knee, or shoulder replacements
- Stroke or neurological event patients – working on movement patterns, balance, and functional independence
- Cardiac patients – gentle, progressive exercise to rebuild fitness safely
- Anyone with limited transport options – if getting to a clinic is a barrier, your recovery shouldn’t have to wait
Plan Managed, Self Managed, or Agency Managed?
Khy Physio works with NDIS participants regardless of how their plan is managed:
Agency Managed (NDIA managed)
We invoice the NDIA directly through the NDIS portal. You don’t handle any payments.
Plan Managed
We invoice your plan manager, who processes payment from your plan. You’ll need to provide your plan manager’s contact details at your first appointment.
Self Managed
We invoice you directly, and you claim reimbursement from the NDIS. You’ll need to keep receipts and submit claims through the myNDIS portal.
All three management types work seamlessly – just let us know which applies to you when you get in touch.
Why Mobile NDIS Physiotherapy Makes Sense
For many NDIS participants, getting to a physio clinic involves significant logistical challenges – accessible transport, support worker availability, fatigue from travel, and the physical demands of navigating a clinic environment.
Mobile NDIS physiotherapy removes all of that. Your physio comes to your home, which means:
- No transport barriers – no accessible taxi bookings, no support worker coordination for travel
- Your real environment – treatment happens in the space where you actually live. Your physio can assess how you manage your home, practise transfers in your actual bathroom, and tailor exercises to your specific layout
- Carer involvement – family members and support workers can observe, ask questions, and learn how to assist between sessions
- Less fatigue – travel and clinic environments are exhausting for many participants. Home-based sessions preserve energy for the treatment itself
- More consistent attendance – when the appointment comes to you, there are fewer reasons to cancel
What Happens in an NDIS Physiotherapy Assessment?
Your first session with Khy Physio will be an initial assessment. This is longer than a standard follow-up – typically 45 to 60 minutes – and covers:
Functional assessment
We assess your current strength, range of motion, balance, coordination, and how you manage key daily tasks. This gives us a baseline to measure progress against.
Goal setting
We discuss what matters to you. NDIS physiotherapy is goal-directed, so your goals – whether that’s walking to the letterbox, managing transfers independently, or reducing pain – shape the entire program.
Home environment review
Because we’re in your home, we can identify hazards, assess equipment needs, and recommend modifications that support your safety and independence.
Report and plan
We document our findings and create a therapy plan. For NDIS participants, we can provide progress reports to support plan reviews.
What Does NDIS Physiotherapy Look Like Week to Week?
Follow-up sessions are typically 30 to 45 minutes. Depending on your goals and plan funding, sessions might include:
- Hands-on treatment – manual therapy, soft tissue work, joint mobilisation
- Exercise prescription and supervision – building strength, stability, and mobility progressively
- Assistive technology assessment – recommending equipment like walking aids, orthotics, or seating
- Falls prevention programs – particularly important for older NDIS participants or those with balance conditions
- Home exercise program review – checking technique, progressing exercises as you improve
- Progress documentation – notes for your Support Coordinator, plan manager, or plan review
How to Access NDIS Physiotherapy with Khy Physio in Melbourne
Getting started is straightforward:
- Check your plan – confirm that physiotherapy is funded under Improved Daily Living or Core Supports
- Contact us – call 0410 803 034 or fill out the form at khyphysio.com.au/contact. Let us know you’re an NDIS participant and how your plan is managed
- Book your initial assessment – we’ll arrange a time that works for you and confirm your NDIS details
- Start your program – after the assessment, we’ll agree on a treatment plan and schedule of sessions
We respond within 24 hours and aim to book initial assessments within the same week where possible.
Khy Physio provides mobile physiotherapy across Melbourne for older Australians accessing services through My Aged Care, Home Care Packages, and the Support at Home program. If you’d like to find out how we can help, contact our team or call 0410 803 034. We respond within 24 hours.
