NDIS physiotherapy price limit 2026-27: what can be charged and how to read your invoice

If you use your NDIS plan for physiotherapy, it helps to know what a physio can charge and what each line on your invoice means. For 2026-27, the NDIS physiotherapy price limit is $183.99 per hour in most of Australia, including all of Melbourne and Geelong. That limit is unchanged from 2025-26, but the way some items appear on invoices has changed.

This guide explains the current price limits, what can be billed besides face-to-face time, and how to read a physiotherapy invoice. It is general information only, current as at late September 2026, and not financial or medical advice. Your plan manager, the NDIA or your provider can confirm what applies to you, and your health professional can advise on the right supports for your situation.

The short answer

• The maximum price for NDIS physiotherapy in 2026-27 is $183.99 per hour (national), $257.59 (remote) and $275.99 (very remote).
• The same hourly limit applies to face-to-face sessions, telehealth, non-face-to-face work, NDIA-requested reports and short notice cancellations.
• Provider travel now has its own line item for therapy supports, with a price limit of $92.00 per hour, half the direct service rate.
• The limits apply to NDIA-managed and plan-managed funding. Self-managed participants are not bound by them.
• Anything other than face-to-face time should be explained to you and agreed in advance, usually in your service agreement.

What changed for 2026-27

NDIS price limits used to be published each year in the NDIA’s Pricing Arrangements and Price Limits. From 2026-27, the Minister for the NDIS sets them through a pricing determination, which incorporates the NDIS Pricing Schedule 2026-27. The schedule took effect on 24 September 2026, and the NDIA says the maximum prices match the pricing guidance it published in June 2026.

For physiotherapy, the hourly limit did not change. The NDIA’s annual pricing review found the current physiotherapy price sat broadly within its benchmark range and recommended keeping it at $183.99. The bigger change is transparency: the review recommended separate line items for therapy travel and for non-face-to-face work, so those parts of your care show up separately from face-to-face time.

The NDIA has said it will publish updated pricing and claiming guidance documents. Until then, the detailed claiming rules described below reflect the most recent NDIA guidance, so check with your provider or plan manager if anything looks different.

The physiotherapy line items

The 2026-27 schedule lists these physiotherapy items, each with a national price limit per hour:

• Direct service: $183.99. Your face-to-face physiotherapy session.
• Telehealth: $183.99. A session by video.
• Non-face-to-face: $183.99. Work done for you when you are not present.
• NDIA requested reports: $183.99. Reports the NDIA asks for.
• Cancellation: $183.99. Short notice cancellations and no-shows.
• Provider travel: $92.00. Time spent travelling to you.

Physiotherapy under Capacity Building (Improved Daily Living) uses item number 15_055_0128_1_3, and each related item adds a short code to the end, such as _PT for provider travel or _NF for non-face-to-face. You may see these codes on invoices or plan manager statements.

What else can be billed, and the rules

Provider travel

Under current NDIA guidance, a provider can claim travel time only if the support is delivered face to face, the travel is explained to you, and you have agreed to the travel costs in advance. In metropolitan and regional areas (MM 1 to 3, which covers Melbourne and Geelong), travel time is capped at 30 minutes to each participant. In MM 4 to 5 areas it is 60 minutes. For therapy, travel time is priced at 50% of the hourly rate, which is why physiotherapy travel sits at $92.00 an hour. Providers may also negotiate a reasonable contribution towards non-labour costs such as parking and tolls, again only with your prior agreement.

Mobile physiotherapy suits many participants because it removes the effort of getting to a clinic. A travel fee applies to home visits and depends on your location. Contact our team for the cost to your area.

Non-face-to-face work

Some useful work happens when you are not in the room, such as preparing a program specific to your goals or liaising with your support coordinator. NDIA guidance says this can only be claimed if it is part of delivering your support, the provider has explained its value to you, and your service agreement says it can be claimed. General administration, such as processing claims, cannot be charged to your plan.

NDIA requested reports

A report can be claimed under this item only if the NDIA has requested it and your service agreement allows it. Examples include a report at the start of a plan, or at a plan review measuring progress against your goals.

Short notice cancellations

Under the most recent NDIA guidance, a therapy provider may claim a short notice cancellation if you cancel with less than 2 clear business days’ notice, or do not show up, and the provider could not fill that time with other billable work. They can claim up to 100% of the agreed fee, but they can also waive it. The terms should be written in your service agreement.

How to read your physiotherapy invoice

Whether your plan is plan-managed or you receive an invoice to check, look for:

1. The date of service. Each session or activity should be listed separately.
2. The support item number and name. For example, a direct service line and a separate provider travel line.
3. The quantity. Time is billed in hours or part-hours, so a 45 minute session shows as 0.75.
4. The unit price. For NDIA-managed and plan-managed funding it cannot be more than the price limit.
5. Travel time. Check it matches what you agreed and stays within the cap for your area.
6. Any report, non-face-to-face or cancellation lines. Make sure you recognise them and that your agreement covers them.

If something does not look right, ask your provider first. Most questions are easy to clear up. Your plan manager can also help.

Registered and unregistered providers

The government is consulting on differentiated pricing, which would set different price limits depending on whether a provider is registered with the NDIS Quality and Safeguards Commission. The NDIA’s pricing review recommended this start on 1 January 2027, but no change has been made yet. Khy Physio is a registered NDIS provider and works with self-managed, plan-managed and NDIA-managed participants.

Frequently asked questions

Is $183.99 what every NDIS physio charges?

No. It is the maximum for NDIA-managed and plan-managed funding. Providers can charge less. Self-managed participants can agree to a different price, though it comes from the same budget.

Can a physio charge for travel to my home?

Yes, if the rules above are met and you have agreed in advance. Travel time for physiotherapy has its own price limit of $92.00 per hour, capped at 30 minutes per participant in Melbourne and Geelong under current guidance.

Do I pay for my physio’s report?

Reports the NDIA requests can be claimed from your plan at the physiotherapy hourly limit, if your service agreement allows it. Ask your physio for an estimate of the time involved before they start.

Where do I find the official price limits?

The current pricing schedule is published on the NDIS pricing arrangements page. Our NDIS physiotherapy guide and what to expect from NDIS physiotherapy explain how sessions work.

Talk to us about your NDIS plan

We are a registered NDIS provider delivering mobile physiotherapy across Melbourne and the Geelong region, and we explain costs before your first visit. Read more about our NDIS physiotherapy service and pricing and funding, then make a referral or contact our team on 03 8824 0712.

← Back to the blog